FAQ - Marketing
For frequently asked questions and information please see below.
100% non-refundable payment is due upon hiring for any production project.
For custom design projects, a 50% deposit is needed to begin and the remaining 50% when production is finished. Full payment must be received before shipping.
We use FedEx as our main shipping provider. Our standard shipping is Ground, but we can also provide Overnight, 2-Day and 3-Day options. Shipping is an additional cost and will be added to your estimate. Insurance will automatically be added to this cost at the value of your items.
We do ship internationally and can provide pricing based on your location.
7.63% sales tax will be added to all Colorado orders.
If you are tax exempt please email us your form and we will remove the sales tax. If we are providing a service such as design or laser engraving on an item you provide then sales tax will not be added.
Turnaround times vary greatly depending on your individual project. In general most business card type projects are around 2-3 weeks for turnaround, however you'll need to contact us to be sure we have availability in our schedule to accommodate this. Larger projects like promo pieces and custom design or mass quantity projects can take weeks or months so please contact us for specifics.
We typically can provide estimates to you within 24-48 hours of a job request.
Projects can sometimes be rushed for an additional fee. The minimum fee for rushing a project is 50% of the overall cost of your job added to the total. Contact us for availability to rush and exact fees associated with your job.
Our office hours are 9am to 5pm, Monday through Friday.
Appointments for local clients will be set up once our estimate has been approved and signed. If you're looking for design or project advice you can set up a consultation meeting at our rates discussed on the following page. Click Here
Samples of letterpress or laser engraved business cards can be purchased for $25 (this includes US Ground shipping). We can sometimes provide the exact card, however if we are out of samples of that particular card, let us know the technique you're interested in seeing and we can send you something that shows a similar process.
CAN I USE A DESIGN ON YOUR WEBSITE FOR MY COMPANY?
No, the designs on the marketing section of our website are not always designed by us. We work with many amazing graphic designers and agencies that design items we produce. We've provided links to each of these talents next to the item description.
We do offer custom design services if you need a design for your business card or promotional piece. Here are some examples of custom work we've designed and produced. Click Here
DO YOU SELL YOUR ARTWORK TO BE PRINTED DIGITALLY?
No, we only design for items that we produce in-house using our letterpress and laser engraving equipment. We don't sell artwork alone, or provide artwork to be printed digitally or by other processes.